Effective Date: December 2025
Last Updated: December 2025
Kenya Postal Codes (kenyapostalcodes.org) is committed to protecting the privacy and security of our website visitors. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website and use our postal code lookup services.
By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
Information You Provide Voluntarily
When you use our postal code lookup service or interact with our website, you may voluntarily provide certain information, including:
- Search queries related to postal codes, towns, or regions in Kenya
- Contact information if you reach out to us with questions or feedback
- Any information you choose to share when communicating with us
Information We Collect Automatically
When you visit our website, we automatically collect certain technical information through standard web technologies:
Device and Browser Information: We collect information about the device and browser you use to access our site, including your IP address, browser type and version, operating system, screen resolution, and device type.
Usage Analytics: We gather data about how you interact with our website, such as pages visited, time spent on pages, search queries performed, links clicked, and your navigation path through the site.
Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage information. These technologies help us remember your preferences and analyze site traffic patterns.
Third-Party Information
We may receive information about you from third-party services integrated into our website, such as analytics providers, advertising networks, or social media platforms if you interact with our content through these channels.
How We Use Your Information
We use the information we collect for several legitimate purposes:
Service Provision: To provide you with accurate postal code information and maintain the functionality of our lookup service.
Website Improvement: To analyze usage patterns, identify popular content, and improve our website’s performance, navigation, and user experience.
Communication: To respond to your inquiries, provide customer support, and send important updates about our services when necessary.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights and the rights of our users.
Analytics and Research: To conduct research and analysis about postal code usage patterns and geographical data trends, always in an aggregated and anonymized manner.
Information Sharing and Disclosure
We are committed to protecting your privacy and do not sell, rent, or trade your personal information to third parties for commercial purposes. However, we may share information in the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting analytics, or providing other services. These providers are contractually bound to use your information only for the purposes we specify and to maintain appropriate security measures.
Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to equivalent privacy protections.
Aggregated Data: We may share aggregated, anonymized statistical information about our users and their usage patterns for research, marketing, or other business purposes.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure with encryption protocols
- Regular security assessments and updates
- Access controls limiting who can view user information
- Secure data storage and transmission practices
However, please understand that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information:
Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.
Data Portability: You may request that we provide your personal information in a structured, commonly used format.
Deletion: You may request that we delete your personal information, subject to certain legal and operational limitations.
Opt-Out: You can opt out of certain communications and data collection practices by adjusting your browser settings or contacting us directly.
Cookie Management: You can control cookie settings through your browser preferences, though this may affect some website functionality.
To exercise these rights or if you have questions about your personal information, please contact us using the information provided in the Contact section below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
International Data Transfers
Our website serves users globally, and information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website and indicate the effective date of the changes. We encourage you to review this policy periodically to stay informed about how we protect your information.
If we make material changes to how we collect, use, or share your personal information, we will provide additional notice through our website or other appropriate means.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: Contact us through the contact form on our website
Website: https://kenyapostalcodes.org
We will respond to your inquiries promptly and work to address any concerns you may have about your privacy and the handling of your personal information.
Governing Law
This Privacy Policy is governed by the laws of Kenya and applicable international data protection regulations. Any disputes arising from this policy will be resolved in accordance with Kenyan law and the jurisdiction of Kenyan courts.
This Privacy Policy represents our commitment to transparency and user privacy. We encourage you to read it carefully and contact us with any questions or concerns.