Effective Date: December 2025
Last Updated: December 2025
Welcome to Kenya Postal Codes (kenyapostalcodes.org). These Terms of Service constitute a legally binding agreement between you and the operators of this website. By accessing, browsing, or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions set forth in this agreement.
If you do not agree with any part of these terms, you must immediately cease using our website and services. Your continued use of the site after any modifications to these terms constitutes your acceptance of the revised terms.
Description of Service
Kenya Postal Codes is an informational website that provides comprehensive postal code information for all regions, counties, towns, and cities within Kenya. Our services include but are not limited to:
Postal Code Database: We maintain an extensive database containing postal codes for over 600 post offices across Kenya, organized by counties, regions, and administrative divisions according to the current Kenyan postal system structure.
Search and Lookup Services: Our platform enables users to search for specific postal codes by location name, browse postal codes by county or region, and access historical information about Kenya’s postal code development since the system’s inception in 1972.
Educational Resources: We provide detailed information about Kenya’s postal history, the structure and meaning of the five-digit postal code system, proper mail formatting guidelines, and comprehensive guides about postal services offered throughout Kenya.
Reference Materials: Our site serves as a comprehensive reference for businesses, individuals, educational institutions, and organizations that require accurate postal code information for addressing mail, completing forms, or conducting geographical research within Kenya.
Acceptable Use Policy
When using our website and services, you agree to adhere to the following acceptable use guidelines:
Permitted Uses: You may access and use our postal code information for personal, educational, commercial, and research purposes. You may reference our data in your own projects, share individual postal codes with others, and use our information to facilitate proper mail delivery and addressing within Kenya.
Prohibited Activities: You may not engage in any activities that could harm our website, its users, or the integrity of our service. Specifically, you are prohibited from attempting to gain unauthorized access to our systems, using automated tools to scrape large portions of our database without permission, distributing malicious software through our platform, or engaging in any illegal activities while using our services.
Respectful Conduct: You must use our services in a manner that respects the rights and interests of other users. This means avoiding any behavior that could interfere with others’ ability to access and use our website effectively.
Commercial Use Guidelines: While commercial use of our postal code information is permitted, you may not present our comprehensive database as your own work or redistribute our entire dataset as a competing service without proper attribution and authorization.
Intellectual Property Rights
The content and materials available on our website are protected by various intellectual property rights and usage considerations:
Database Rights: While postal codes themselves are public information maintained by the Postal Corporation of Kenya, our specific compilation, organization, presentation, and additional research represents significant effort and creativity. Our database structure, search functionality, and supplementary information are protected by applicable intellectual property laws.
Original Content: All original written content, including our historical research, explanations of the postal system, formatting guides, and educational materials, is protected by copyright. You may reference and quote our content with proper attribution, but you may not reproduce substantial portions without permission.
Trademarks: Any trademarks, service marks, or logos displayed on our website are the property of their respective owners. Our website name and any proprietary marks we develop are protected intellectual property.
User-Generated Content: If you submit content to our website, such as corrections, suggestions, or additional information, you grant us a license to use, modify, and incorporate that content into our services while retaining any rights you may have in the original material.
Data Accuracy and Disclaimer
Understanding the limitations and nature of postal code information is crucial for proper use of our services:
Information Sources: Our postal code database is compiled from official sources, including the Postal Corporation of Kenya, government publications, and extensive research. However, postal systems can change, and we cannot guarantee that every piece of information is current or completely accurate at all times.
Best Efforts Standard: We make every reasonable effort to maintain accurate and up-to-date information. We regularly review and update our database, but given the scope of information covering all Kenyan postal regions, occasional inaccuracies or outdated information may exist.
User Responsibility: While we strive for accuracy, you are responsible for verifying postal code information for critical applications. For official postal business, legal documents, or situations where accuracy is paramount, we recommend confirming postal codes directly with the Postal Corporation of Kenya or local post offices.
No Professional Advice: Our website provides informational content only and does not constitute professional, legal, or official postal service advice. We are not affiliated with the Postal Corporation of Kenya or any government entity.
Limitation of Liability
Your use of our website and services is at your own risk, and our liability is limited in several important ways:
Service Availability: While we strive to maintain consistent website availability, we cannot guarantee uninterrupted access to our services. Technical issues, maintenance periods, or other factors beyond our control may occasionally affect service availability.
Information Accuracy: As discussed in our data accuracy section, we cannot be held liable for any consequences arising from the use of postal code information that may be inaccurate, outdated, or incomplete. This includes but is not limited to misdirected mail, delayed deliveries, or other postal service issues.
Third-Party Links: Our website may contain links to third-party websites for additional resources or reference purposes. We are not responsible for the content, accuracy, or practices of these external sites, and your interaction with them is governed by their respective terms and privacy policies.
Maximum Liability: To the fullest extent permitted by applicable law, our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid for using our services, which in most cases would be zero since our basic services are provided free of charge.
User Responsibilities and Conduct
As a user of our services, you have certain responsibilities that help maintain a positive environment for all users:
Accurate Reporting: If you identify inaccurate or outdated information in our database, we encourage you to report it to us so we can investigate and make necessary corrections. This collaborative approach helps improve the quality of information for all users.
Respectful Communication: When contacting us or interacting with our website, please maintain respectful and professional communication. This helps us provide better service and creates a positive experience for everyone.
Legal Compliance: You are responsible for ensuring that your use of our services complies with all applicable local, national, and international laws and regulations. This includes but is not limited to data protection laws if you use our information in conjunction with personal data.
Account Security: If you create any form of account or profile with our services in the future, you are responsible for maintaining the security of your login credentials and promptly notifying us of any unauthorized use.
Privacy and Data Protection
Your privacy is important to us, and our handling of personal information is governed by our comprehensive Privacy Policy, which is incorporated into these Terms of Service by reference. We encourage you to read our Privacy Policy carefully to understand how we collect, use, protect, and share information.
Key privacy principles include our commitment to transparency about data collection practices, obtaining appropriate consent for data use, implementing security measures to protect user information, and respecting user rights regarding their personal data.
Modifications to Terms and Services
We reserve the right to modify these Terms of Service and our website services as necessary to improve functionality, comply with legal requirements, or adapt to changing circumstances:
Terms Updates: We may update these terms periodically to reflect changes in our services, legal requirements, or business practices. When we make significant changes, we will update the effective date at the top of this document and may provide additional notice through our website.
Service Changes: We may modify, suspend, or discontinue any aspect of our services at any time, though we will make reasonable efforts to minimize disruption to users and provide advance notice of significant changes when possible.
Continued Use: Your continued use of our website after any modifications to these terms constitutes your acceptance of the revised terms. If you do not agree with any changes, you should discontinue use of our services.
Termination
Either party may terminate this agreement under certain circumstances:
User Termination: You may stop using our services at any time for any reason. There are no penalties or obligations for discontinuing use of our informational services.
Our Termination Rights: We reserve the right to restrict or terminate access to our services for users who violate these terms, engage in prohibited activities, or for other legitimate business or legal reasons.
Effect of Termination: Upon termination, your right to access and use our services ceases immediately. Sections of these terms that by their nature should survive termination will remain in effect, including intellectual property rights, liability limitations, and dispute resolution provisions.
Dispute Resolution and Governing Law
In the unlikely event of disputes arising from your use of our services, we prefer to resolve issues through direct communication and good faith negotiations. However, formal dispute resolution procedures are governed by the following terms:
Governing Law: These Terms of Service are governed by and construed in accordance with the laws of Kenya, without regard to conflict of law principles.
Jurisdiction: Any legal disputes arising from these terms or your use of our services will be resolved in the appropriate courts of Kenya, and you consent to the jurisdiction of such courts.
Alternative Resolution: Before pursuing formal legal action, we encourage users to contact us directly to attempt resolution of any issues or concerns through discussion and mutual agreement.
Contact Information and Support
We value communication with our users and encourage you to reach out with questions, concerns, feedback, or suggestions:
General Inquiries: For questions about our services, postal code information, or general feedback, please use the contact methods available on our website.
Terms and Privacy Questions: If you have specific questions about these Terms of Service or our Privacy Policy, please contact us for clarification.
Technical Issues: If you experience technical problems with our website, please provide details about the issue so we can investigate and resolve problems promptly.
Content Corrections: We appreciate reports of inaccurate or outdated postal code information, as this helps us maintain the quality and reliability of our database.
Miscellaneous Provisions
Entire Agreement: These Terms of Service, together with our Privacy Policy, constitute the complete agreement between you and Kenya Postal Codes regarding your use of our website and services.
Severability: If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
No Waiver: Our failure to enforce any right or provision of these terms does not constitute a waiver of such right or provision.
Assignment: We may assign our rights and obligations under these terms, but you may not assign your rights or obligations without our prior written consent.
Force Majeure: We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
Acknowledgment
By using our website and services, you acknowledge that you have read these Terms of Service, understand their content, and agree to be bound by their provisions. You also acknowledge that you have access to our Privacy Policy and understand how we handle personal information.
Thank you for using Kenya Postal Codes. We are committed to providing valuable postal code information while respecting your rights and maintaining the highest standards of service.